The support thread here is not working. If this has not been addressed yet, if you go to the Cute Embroidery site, click on Community and post a message to "test" who is Ms Veronica, or ask the moderators for help through the forum group, they will get
February 27, 2014
I have purchased this item and can not open it to download. Please correct this situation as well as the fox applique and the fish towel instructions (2).
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